Thank you for choosing Design Space South Africa (“we,” “our,” or “us”) for your design needs. This Privacy Policy is intended to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws in South Africa.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.

1. Information We Collect:

1.1. Personal Information: We may collect personal information directly from you, such as your name, email address, postal address, phone number, and payment details when you create an account, place an order, or communicate with us.

1.2. Usage Information: We automatically collect certain information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and referring URLs. This information helps us analyze user behavior, improve our services, and enhance the user experience.

2. How We Use Your Information:

2.1. Provide Services: We use your personal information to fulfill your design requests, process payments, and deliver products or services.

2.2. Communication: We may use your contact information to respond to your inquiries, send important updates, and provide customer support.

2.3. Marketing: With your consent, we may send you promotional materials or offers about our products and services or those of our partners.

2.4. Improve User Experience: We may analyze usage data to enhance our website, tailor content, and optimize our services.

2.5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, processing payments, and conducting data analysis.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

3.3. Legal Obligations: We may disclose your information to law enforcement authorities, government officials, or other third parties when required by law or in response to a legal process.

4. Your Choices and Rights:

4.1. Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us.

4.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in the email or by contacting us.

4.3. Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children’s Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

7. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.